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Your satisfaction matters. If damaged or not fresh, our refund policy is simple.
Your satisfaction matters. If your order is damaged or not fresh, our refund policy is fair and simple.
MangoUstad Mango Delivery Happiness Guarantee
At MangoUstad, your complete satisfaction is our top priority. We ensure our mangoes are disease-free, mature, undamaged, and strictly sorted and graded for good size and appearance. We carefully weigh each box using digital scales before handover to our delivery partners.
But, As Mangoes are perishable, so Sometime things can go wrong, that’s why we offer our Mango Delivery Happiness Guarantee.
If you’re not Satisfy with Your Mango delivery for any reason, simply let us know within 7 days of receiving your order.
You do not need to Return Mango Box.
Here are some examples of what we consider an unsatisfactory delivery:
Please include clear pictures. Pictures for damaged/spoiled mangoes and incorrect weight help us improve our service and ensure our delivery partners handle your mangoes with care.
How to Let Us Know
We’ll promptly register your complaint and get back to you as soon as possible.
Rest assured! Upon receiving your complaint and verifying the pictures (if applicable), we’ll work diligently to resolve the issue to your satisfaction. This may include:
· Payment Refund for the mangoes
· Replacement Delivery of fresh mangoes that meet your expectations
· Discounts towards your next mango purchase
We appreciate Your understanding and apologize for any inconvenience caused by a less-than-perfect delivery.
Thank you for Choosing and Trusting MANGOUSTAD.